Since the support team seems to be a little unresponsive, I've just pinged the One&One Billing Department directly, informing them that payment for this 6-month block of hosting is ready to be taken. The good news is that it's just a temporary lock on the account and no data has been wiped, so everything's still intact. So don't worry, everyone, the site will be back up in a day or two when the credit card payment has cleared. Phew. Panic over.
Tuesday, July 13, 2004
What we've got here is a failure to communicate